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Meaning lives in one place

Products, customers, knowledge and strategy live as one body in a layer every app shares. With one body, there is never a question of which version is right.

Documentation28 pages
Contents5 chapters

The usual problem

In most companies the same fact lives in several systems. A customer's address sits in the CRM, in billing and in shipping. Someone updates one, the others quietly go stale, and nobody can say which is right.

The shared layer of meaning

In OS iXanagi, the body of meaning lives in one layer shared by every app. Website, Marketing and Support read the same body and write to the same body.

To publish on the website, a site copy may be made from the brand's meaning. Even then there is one body, and the copy is made from it.

Activating an app adds a lens

Activating an app for your company moves no data. It adds that app's view on top of meaning that is already there. Deactivate it and the view goes away; the meaning stays.

Changes are announced along the connections

Correct an explanation, and the plans, per-channel drafts and sales material that use it are marked for review, together with the change that triggered the mark.

Things a machine can check, such as where a link points, are cleared automatically; anything that needs judgment, such as wording, stays marked until a person marks it reviewed.

The AI reads from the same layer

The knowledge the AI uses is handed to it from this layer through a single seam. What it receives is the knowledge that is current and active. The computation that makes meaning searchable runs inside the OS iXanagi environment.

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Meaning lives in one place | CloudEffects