Add-on — Sell & chat on LINE
Customers don’t always come to your website to buy. They ask on LINE — often at night. Activate this add-on and, inside LINE, the AI answers with your business knowledge and, when they seem ready to buy, shows your products as cards. The conversation stays on record as a case or a lead.
Works · $19/mo + credits
Connector and add-on
Two pages about LINE, two different things. A connector connects; an add-on is activated. The LINE connector is the line between your LINE Official Account and OS iXanagi — what can travel along it, when, and to whom. The Sell & chat on LINE add-on is what runs over that line: the AI answering from your knowledge, showing your products, and keeping the conversation as a case or a lead. Selling on LINE takes both: the connector to connect, the add-on to activate it.
| The LINE connector | The Sell & chat on LINE add-on | |
|---|---|---|
| In a word | The line that connects your LINE Official Account to OS iXanagi | A capability you activate over that line: serving and selling on LINE |
| What it decides | What can be sent (8 forms, from plain replies to product cards), when, and to whom | What the AI answers, which products it shows, and where the conversation is kept |
| How you start | Turn on the Messaging API, then register it under Connections in the console | Add the knowledge answers come from, and the products the cards show |
| Price | Used through the add-on’s monthly fee | $19/mo + the AI credits used for replies |
When you need it
The first response is done while you sleep.
The same answer comes from your company’s knowledge, whoever would have answered.
Products appear as cards; one tap to the product page. The moment isn’t lost.
From question to record
The connector only carries messages to and from LINE. What the AI answers, which products appear and where the conversation is kept come from the Apps behind it — so the same knowledge and the same products serve your website chat too.
The LINE connector receives the message from your LINE Official Account.
From what you registered in Knowledge. What is not there, it is built to leave for a person instead of guessing.
When they seem ready to buy, products registered in Commerce appear with a photo, name, price and a button.
A problem — a message with words like “doesn’t work”, “error” or “refund” — becomes a support case (Support); other requests become a lead with the customer’s latest questions (Sales).
What it does
The talk and the AI
A talk is not training data. Nothing that arrives is used to train an AI model, by us or by the AI providers we use. The AI reads a talk only to answer it on the spot. What is recorded, what happens by itself, and what stays a human decision: four cards.
What changes
Three scenes from a shop that answers LINE by hand. The questions are examples.
What has been run on a real phone (October 2, 2026) On CloudEffects’ own LINE Official Account, a question came in, the AI answered from the knowledge, and the reply went out.
Product cards need a public (https) address for their photos and buttons, so the run above does not include how the cards look on a phone. Broadcasts can go to all friends, or only to people with a given tag or who signed up for an event — the details are on the LINE connector page.
What it needs
Every App comes with the plan. Unless an App is activated, its capabilities cannot be used — from the screen or the API.
Use case
How a shop that sells on LINE puts the connector and this add-on together — one day, from a night question to the morning.
FAQ
Only the reply to a question, on the spot. Announcements and broadcasts you send go out when you check the recipients and the message and approve, or inside a scope you delegated to the AI yourself with a limit, a budget and an expiry.
Not as training. No talk is used to train an AI model, by us or by the AI providers we use. The AI gets better when the knowledge grows, and knowledge grows only when a person adopts it.
Yes. Every talk that arrives is recorded, sales pitches included. A problem becomes a support case and anything else a lead. Nothing is dropped in silence.
Works well with
Curious? Ask the AI directly — it answers in terms of your business.
